Guides
Every answer, in one place
Independent walkthroughs for the payment problems residents actually run into — written to answer the question in the first paragraph, not the tenth.
Browse by category
How the guides are organised
Each topic below groups the questions that tend to arrive together. Basics is for anyone who has just been told to pay through ClickPay and wants to know what it is and who runs it. Fees & Charges covers what a payment actually costs, why the number varies from building to building, and the routes to paying less. Trust & Safety is for the moment a page asks for a bank account number and you want to know whether to type it.
Every guide opens with a short answer, then works through the detail. Sources are linked in the body where they support a claim, and each guide carries the date it was last checked.
Fees & Charges
Does Bilt Work With ClickPay? What Really Happens
There is no Bilt to ClickPay integration, but a bank-rails workaround exists. Bilt changed its whole programme in February 2026, so most guides are wrong.
Fees & Charges
Does ClickPay Charge a Fee for Credit Cards?
Yes. And with a Visa card the fee is a flat amount based on your building average rent, not your payment. That trap has produced $155 fees on $15 bills.
Trust & Safety
Is ClickPay Legit? Check This Before You Pay
ClickPay is a real company owned by RealPage. Three checks that prove the page in front of you is genuine, plus the honest criticisms and known scams.
ClickPay Basics
What Is ClickPay Property Pay? It Doesn't Exist
Property Pay is First Citizens Bank. ClickPay is RealPage. They are separate products, and the URL on your payment page tells you which one you have.
ClickPay Basics
What Is ClickPay? The Rent and HOA Payment Platform
ClickPay is a rent and HOA payment platform owned by RealPage. Who runs it, why your landlord signed you up, what it costs, and what it cannot do.